Frequency Asked Questions2018-07-23T20:12:04+00:00

Frequently Asked Questions

You have questions, we have answers.

Does RoboRewards track point averages or actual dollars spent at my business?2018-05-12T19:43:30+00:00
Are there manufacturer reward programs?2018-05-12T19:41:06+00:00

Yes. RoboRewards has manufacturer and B2B rewards program that allows manufacturers to reward employees or vendors for selling products. Create unlimited point goals and motivate employees/vendors with double or triple point incentives. Learn more about our programs here.

Does RoboRewards have VIP reward programs?2018-05-12T19:38:31+00:00

Yes. RoboRewards has VIP Membership programs with multi-level rewards. Each level can offer additional spending bonus points. Each level can have expiration dates if point goals are not reached. Learn more about our program types here.

As a white label reseller, do you contact my clients?2018-05-12T19:35:57+00:00

No. As a white label distributor you are in complete control, we only supply the software and support to you. You support all your clients. The software is 100% branded in your name. You can download contacts at any time and you collect all payments from your clients. We bill you once a month. Learn More Here

Do I need a Point of Sale to use RoboRewards?2018-05-12T19:34:45+00:00

No. You do not need a Point of Sale to use RoboRewards. Being that RoboRewards is web-based, you can use any media connected to the internet that has a web browser. Posting transactions are fast. You may choose not to integrate with your POS if you have one. Learn more here.

Can RoboRewards integrate with my Billing System or POS (Point of Sale)?2018-05-12T19:28:58+00:00

Yes, RoboRewards can integrate with any POS or Billing System. Our API is universal and uses the same communication code as Google Maps. The process entails contacting your POS and asking if they will allow us to integrate. If your POS company allows integration, they will request specific documentation. At this point, we will take over communication with your POS provider. Learn More Here

How do I grow my reward program member base?2018-05-12T19:26:18+00:00

There are many ways to grow your reward program:
1. Web Forms that can be placed on your website
2. Kiosk Forms (iPads or Notebooks) at checkout
3. QR Codes
4. Flyers in your business which drive the customer to a web page
5. Media advertising that drives customers to your Web Form
6. In-store representative asking for a mobile number or email
7. Facebook Lead-Ads

As you get going, there are additional creative ideas you may find. Learn more here 

Have Questions???

We’ve got answers. Feel free to send a message or call, we respond to messages no later than 24 hours. 

As Featured In…

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Retail CIO Outlook Magazine - RoboRewards Customer Loyalty Programs Top 10 CRM Solution Provider
RoboReward Customer Loyalty Programs Software Review
Fox News - RoboRewards Customer Rewards Programs
Silicon Valley News - RoboRewards Customer Rewards Programs
ABC News Discusses RoboRewards Customer Rewards Programs
CBS News - Discusses RoboRewards Customer Rewards Programs
Retail CIO Outlook Magazine - RoboRewards Customer Loyalty Programs Top 10 CRM Solution Provider